Visual Core co-processor enabled for improved photo capture with AI support

Google Pixel 2 users will now be able to take better photos in Instagram, WhatsApp and Snapchat

Google Pixel 2 users will now be able to take better photos in Instagram, WhatsApp and Snapchat

The original Pixel and Pixel XL too had its fair share of issues, and now users are reportedly suing Google over defective mics. The tech giant has also been slapped with a class-action lawsuit by Pixel and Pixel XL owners for failing to fix the microphone defects present in the 2016 flagship family.

As per the lawsuit, the plaintiffs are claiming that the microphones in their Pixel and Pixel 2 smartphones were faulty out of the box.

"Despite its clear awareness of the Pixel defects, Google failed to disclose them or their associated problems to consumers prior to purchase and failed to provide an adequate remedy to consumers when the defects manifested".

The complaint, filed in a United States district court in northern California, accuses the Chocolate Factory of breach of warranty and unfair competition for its handling of faulty speaker and microphone components in the handsets it sold back in 2016.

Google has told Ars Technica's Ron Amadeo that their Camera app in the Pixel 2 and 2 XL doesn't use the Pixel Visual Core chip. They were widely reported after a March, 2017 Android Police report about the same.

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With the release of Google Play Services v.12.2.09, the Check for Updates button works again. A Google employee Brian Rakowski had blamed a manufacturing flaw for the mic troubles.

The problem of the microphone was detailed on Google's support forums, where it acknowledged that a "hairline crack in the solder connection on the audio codec" could cause an issue where all the microphones on the device could go out. At the time, Google offered a one-year warranty for new phones, and 90-days for certified refurbished devices.

"This technology has always been available when you take photos from Pixel's main camera app".

Filed by Girard Gibbs LLP, the suit (which can be viewed in full here - PDF alert) also contends that Google mishandled customer complaints, and argues its warranty period was inadequate in light of the severity of the problems.

Google has been hit with a class-action lawsuit over hardware failures in its Pixel smartphones.

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